Integration · Coming soon
Ninja Van is a Southeast Asian courier, widely used by Malaysian ecommerce sellers for everyday parcel volume. Orders become consignments from inside SmartB, tracking updates land on the order, and what the courier actually charged is posted straight to that order’s margin.
A Malaysian seller shipping parcels all day doesn’t lose money on any single one of them. It goes in ringgit and sen — a little extra for weight here, a remote-area delivery there, a return that still cost you the leg out. Gathered into one courier bill at month end, that looks like the cost of doing business. Landed on the orders that caused it, it looks like a pricing decision you can actually make.
What SmartB does
You work from the orders already in SmartB. Pushing one out to Ninja Van creates the consignment — the shipment exists, and it stays tied to the order.
Malaysian sellers rarely sell in one place. Marketplace orders, your own storefront and counter sales all arrive in SmartB and go out the same way.
The actual shipping charge comes back from Ninja Van and posts to the order. Not a flat assumption, not an average — what that parcel actually cost to move.
The delivery status lands on the order, so the person replying to the customer in the Communication Centre can see it without leaving the record.
Because every charge is already attached to an order, the courier bill can be checked against the shipments behind it instead of accepted whole.
Today you can run your dispatch and your shipping cost through SmartB, with consignments, delivery status and real charges held against your orders. Direct automatic sync with Ninja Van is next — status and charges arriving on their own, with nothing to trigger by hand.
Join the sync waitlistYour dispatch, parcel costs and reporting can live in SmartB from day one. The direct, automatic Ninja Van connection is the part still to come — the waitlist is where to register for it.
Yes — the actual charge lands on the order. That is the point of it. An estimate tells you what you hoped to pay; this tells you what the delivery cost.
No. The order is pushed out from SmartB and the consignment is created from it, so the address and details are not re-keyed.
No. SmartB does not plan routes or track vehicles. It handles the order side: consignment created, delivery status returned, real cost recorded.
See how SmartB puts the real Ninja Van charge against the order that earned it.
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