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Integration · Coming soon

SPX Express + SmartB — shipping cost, reconciled with the payout.

SPX Express is Shopee’s own logistics arm, so for most Shopee sellers it is simply how the parcel goes out. SmartB creates the consignment, brings delivery status back onto the order, and lines the real shipping charge up with everything else deducted from that sale.

The shipping half of the marketplace gap.

If you sell on Shopee, SPX is usually the courier by default — which means your shipping cost and your marketplace deductions arrive from the same place and get treated as one blur. Order value goes in at the top, something smaller lands in your account, and the shipping share of that gap is rarely traced back to individual orders. SmartB pulls that apart and puts a number on it — what SPX actually charged to move this parcel, recorded against this sale.

What SmartB does

SPX Express, wired into your Shopee numbers

Shopee order in, consignment out

The order lands in SmartB with the rest of your channels and is pushed out to SPX Express as a consignment — a created shipment, not a tracking number pasted somewhere.

  • Dispatch from the same workspace as every other channel
  • Consignment created, not just recorded
  • Order and shipment stay joined at the hip

Fulfilment status where finance can see it

Delivery status comes back onto the order, so support, operations and finance are all reading the same record rather than three different tabs.

  • Delivery progress on the order itself
  • One version of what happened to a parcel
  • No separate portal check to answer a customer

The actual charge, back on the order

Shipping is one of the things standing between order value and what you keep. The real SPX charge comes back and posts to the order, so that share stops being invisible.

  • Real charge per order, not a blended estimate
  • Shipping you absorbed, named and counted
  • Cost visible before month end, not after

Shipping and marketplace fees, reconciled together

Marketplace reconciliation is what SmartB is strongest at. With the real shipping charge on the same order, the deductions between sale and settlement can finally be accounted for as a whole.

  • Sales, fees and shipping lined up per order
  • The gap between order value and payout explained
  • Reconciliation aimed at leaving as little manual work as possible

True margin on a Shopee sale

Once fees, discounts and the actual delivery charge all sit against the order, the profit figure is the real one — by product, by campaign, by order.

  • Margin after fees, discounts and shipping
  • Which SKUs survive a free-shipping promotion
  • Price the next campaign from real numbers
On the roadmap

Direct SPX Express sync — coming soon

Today you can bring your Shopee orders into SmartB and run dispatch, shipping cost and reconciliation from one place. Direct automatic sync with SPX Express is on the way — consignments raised and delivery status and charges returning without anyone pressing anything.

Join the sync waitlist

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Questions, answered

How does this help with Shopee reconciliation?

Shipping is one of the amounts sitting between the order value and what reaches your account. Putting the real SPX charge on the order means that piece is accounted for alongside the fees, instead of being estimated.

Can I see margin after both Shopee fees and SPX shipping?

Yes — that is the combination most sellers never get to see. Fees, discounts and the actual delivery charge all land on the same order, so the margin figure is the real one.

Does SmartB track the driver or optimise the delivery route?

No, and it is not trying to. SmartB works at the order level: create the consignment, receive the delivery status, record what the shipment actually cost.

What can I do before direct sync arrives?

Run your Shopee operation in SmartB now — orders, stock, shipping cost, reconciliation and reporting together. Direct SPX Express sync is coming soon; the waitlist is open.

Sell on Shopee. See what shipping really took.

See how SmartB reconciles your SPX Express charges against the orders that generated them.

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