Integration · Coming soon
Zalora is where Southeast Asia buys fashion, and fashion is a variant business with a return attached. SmartB keeps every size and colour honest, takes returns through to restock or write-off, and reconciles what you were actually paid.
Fashion is a variant business. One style in five sizes and four colours is twenty stock lines, and the one that sells out is never the one you overstocked. Then it comes back — wrong fit, wrong shade, changed mind — and that return has to become sellable stock again or a write-off, with the refund reflected in your accounts. Miss that and both your stock figure and your margin are fiction.
What SmartB does
Size and colour are tracked as their own stock, not buried under a parent style — so you know it’s the M in black that’s gone, not “the shirt”.
A fashion return isn’t done when the parcel arrives. SmartB tracks it through to restock or write-off, with the refund landing against the original sale.
Returns and fees come out of what you are paid. SmartB lines the payout up with the orders and returns behind it, so the net figure is explained rather than accepted.
Zalora orders sit with your other marketplaces, your own store and your outlets, so one team can pick, pack and dispatch from a single list.
After discounts, commission, shipping and returns, some best-sellers earn less than the quiet lines. SmartB shows which is which before you reorder.
Today you bring your Zalora orders into SmartB and run variants, returns, reconciliation, e-invoicing and reporting in one place. Automatic two-way sync is on the roadmap — orders arriving on their own and variant-level stock flowing back out. Join the waitlist to hear when it lands.
Join the sync waitlistYes. Each variant is its own stock line with its own movements, costs and margin, so “out of stock” means a specific size in a specific colour rather than a whole style.
You take the return through to a decision — back into sellable stock or written off — and the refund is recorded against the original sale, so your stock figure and your accounts stay in step.
They do. Margin is reported after discounts, commission, shipping and returns, so a style with heavy returns doesn’t keep looking like a winner.
Yes — issue and submit LHDN MyInvois e-invoices from inside SmartB, with no separate portal. Which documents and timings apply to your business is worth confirming with LHDN or a qualified tax advisor.
See how SmartB handles variant stock, fashion returns and Zalora payouts in one system.
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